Ally Home Care

App worked great at first but starting last week it won’t let me clock in or out, says I’ve clocked out then shows clock still running. Made sure location services is on so that’s not the issue. Frustrating

This app is a nightmare signing in and out. I delete my app a few times a week before I can sign in, or out. And then download it again, refresh again sometimes still don’t work. Sometimes takes half an hour to hour just trying to sign. And when you try calling the 800 number never get an answer or respond leave messages either but all you get all the time is a reminder you haven’t sign in or out. That’s the only good thing about this app

I wish I didn’t have to press any stars, this app is a huge disappointment and needs to be revamped!!! I have 18 client notes to complete because this app won’t let me click anyone out!! It’s the worst. I have to go in my bosses office to type and submit my notes. This has happened 3 time prior to this and every time nobody can help me, I just have to wait until the system corrects itself. I don’t suggest using this app for your business, especially if you have a deadline!!!