Academy SilverPass

I used this app a year ago and started using it again two weeks ago. Yesterday, I made a mistake by purchasing monthly ticket using two credit card. I wanted specific amounts to be charged for each credit card. Instead the system split amount equally between both cards. I contacted app developer immediately (as instructed in the app) with no response. This app still lacks lots of important features, to include customer support if you made a mistake while some of of the features are not necessary.

I’m unhappy with your driver he pushed me out and let me take the right with you bus I have to download it again for second time to put new Credit Card The right is for one hour and 40 minutes so I can do everything from my credit card to pay the bus and I am late to work that day so now I think I’m allowed to come with you I do shopping around see what happened

Pros Drivers look for efficiency and know the roads Most buses are quiet and temperature controlled on cold winter days Passengers can sense camaraderie between drivers in traffic and bad snow, makes you feel part of a team Glad the bus lines still exist post COVID, it’s my connection to New York City Cons Drivers tend to leave stops a minute to three minutes earlier than posted departure times Instances where buses dont show and no communication Buses or old stage coaches with cloth seating are very uncomfortable (lower back and necks) and create animosity between passengers when there are low patience levels from seat discomfort