Pathfinder Bank Mobile

The simple things work, transferring money, checking transactions, etc. but there’s room for improvement. Show a running balance, options to see partial account numbers for starters. On a regular basis I’m not allowed to log in and have to wait until the next day or redo a new password. It’s frustrating.

Pathfinder has a great system to monitor your account flagging any suspicious activity for your review. Helps me feel more secure using my checking account.

They bought out the Berkshire branches and really fumbled the ball and did not communicate. Now they’re charging a $2/month paper statement fee that Berkshire never did, nor does Empower Credit union. They also send me a statement from an account that I thought was closed it has a $0 balance, yet they mail me a piece of paper each month (for free!). The people at the local branches are so nice, but the people in charge are incompetent.