Stellar Tickets

Customer service wouldn’t help me with my problem. Kept saying the url didn’t exist. Customer service blamed me. I asked for a working link or a refund. They did neither and just stopped responding to my messages. I don’t know if this app just isn’t ready for use by the public. They obviously don’t have the capacity to handle problems or even large audiences. What an absolute disaster.

Downloaded this app an hour before a live performance on the iphone thinking it would help me cast to the TV. In the end the ticket link was opened in a browser on a laptop and HDMI connection to the TV. Stellar in general had no help with connections or clear steps. I would avoid unless you want to watch on a small screen or have time to waste on compatibility issues.

Bought my tickets, downloaded the phone and TV apps, tested the stream. Date and time of event black screen. No error, no stream. Shot an email to support, no reply. Suggestion from Steller, contact the “organizer” and they usually get back to you in one or two days. For a live event, with no pause, no rewind, no restart? Nope! Steller provided the app and took my money. They were not there to support their ticket sale.