App Profile: Extraco eBank

JR-0123

Rating: 4/5

I haven’t had any problems with the app working since the newest version but I’m missing features I had in the previous version. I’ve been enrolled in mobile deposit for a couple years but I no longer have the option anywhere in the app. A family member has the app and we have different options on the bottom of the screen. She can access mobile deposit from the bottom but has to go to the full menu for bill pay.

Tannerpoo

Rating: 1/5

Extraco just changed from one up to “improve app“. This improved app is lacking in many ways. The functionality is not user-friendly in the interface is way more complex than the old app. I had to re-download and re-log into the old out to even find my account information because the PDF file provided on the account statement wouldn’t load. It’s just a little bit harder to read and with the old app I can just open the app and see what my balance is. There’s several firmware bugs that cause issues in transferring funds. The transfer portal interphase is kind of trash. The old app looked better, works better, end it was basically what you expected out of a mobile app. I feel like they are trying to integrate everything you can do on a desktop into a mobile app and it’s hard to find anything. KISS. Keep it simple stupid.

MyPerception Is....

Rating: 3/5

This app is pretty good, although I liked the previous app because it allowed you to make detailed notes on each transaction if necessary, which I just like for my own clarity. The one thing I’ve been asking for with each update is a built in calculator that will stay on the screen while the app is open. I hate switching back and forth from the bank app to the calculator! Now after another update it gets even worse! Not only do they not have features that would be helpful to me such as built in calculator and space for detailed transaction notes, note they don’t have the deposits in green anymore so it’s harder to find my deposits at first glance amongst my transactions😡😡