Extraco eBank

It is even more convenient and can access all aspects of the accounts listed in my on line banking. Now I wish that the account set up and on line banking listing would be available for each person on the joint banking account instead of only to the member who set up the original payee listing. This has made it so I have to take care of payments under my husbands account number. Years ago when we first began on line banking this was not known and so I began everything under my husbands name thinking it would all transfer over as It was a joint acct. I am the one who takes care of the budget and the bills and I have to login as my husband to do it. I believe it should not matter which one of us logs in. We should see the same things acct info and listings.

I haven’t had any problems with the app working since the newest version but I’m missing features I had in the previous version. I’ve been enrolled in mobile deposit for a couple years but I no longer have the option anywhere in the app. A family member has the app and we have different options on the bottom of the screen. She can access mobile deposit from the bottom but has to go to the full menu for bill pay.

Extraco just changed from one up to “improve app“. This improved app is lacking in many ways. The functionality is not user-friendly in the interface is way more complex than the old app. I had to re-download and re-log into the old out to even find my account information because the PDF file provided on the account statement wouldn’t load. It’s just a little bit harder to read and with the old app I can just open the app and see what my balance is. There’s several firmware bugs that cause issues in transferring funds. The transfer portal interphase is kind of trash. The old app looked better, works better, end it was basically what you expected out of a mobile app. I feel like they are trying to integrate everything you can do on a desktop into a mobile app and it’s hard to find anything. KISS. Keep it simple stupid.