AT&T Personal Cloud

This is one of the best apps I ever seen. I like the way you backed up all my pictures and everything. I’m glad I figured this out because the guy at the store couldn’t even figure this out and I did and I’m not too bright. I’m a plumber.

Each time I open it, it takes me to my account summary after logging in. It won’t even take you to the Cloud portion and there aren’t any links for you to get redirected there either. I’ve gone through the reviews and tried everything the CSR has replied back to others and told them to try. To my “astonishment”…… still not working, of course! I have a post-pay account as well and don’t have these issues, like another person mentioned. I chose a prepaid account for my data sucking 6yr old since he games/YouTube’s all day due to a broken femur, and this has been the worst decision so far. I don’t want to pay extra for iCloud when att’s cloud is included in his unlimited max plan. This momma is about to pull her hair out having to deal with this after I’ve been caring for him w/an extremely bad break for months now. 📣Calling on the AT&T Cloud Gods📣…. PLEASE work and make my life easier for just 5mins, that’s all I ask! 🤣

This app as well as any and all of the AT&T apps have never worked on my device. All the apps do nothing more than have you sign into your account only to have it redirect to the browser to sign into the account which NEVER allows me to sign in using my account login and password unless I click on the “forgot password “ button to sign in even though I have not forgotten my password. I have even tried putting the same password I had used before resetting it and it told me that I couldn’t make my password the same as it was when I reset it. I don’t understand what the issue is. It’s just frustrating that I pay extra for an added cloud storage feature that won’t even let me use it in any way! I feel like I’m being gipped.