Jefferson Lines

Don’t bother downloading it. It’s junk, always down, and when it’s up, it never works properly especially its bus tracker . To make matters worse, Jefferson lines could care less. Use their official website instead.

Too bad there isn’t a 0 star feature. Bus tracker does not show accurate location. I went to exactly where it was, called customer service three times and was told to wait where I was because the bus was coming. The bus literally drove right past me, and then when I called a new lady told me I was at the wrong place even though I was on the exact pin shown on the app. Wouldn’t refund us and was very rude to me and my mom, not sympathetic at all. I will never ride jefferson lines again.

This app is honestly so easy to use. And it’s super helpful when I’m on the road and want to check travel alerts or tracking my bus wherever/whenever. And the mobile ticket pass is super convenient when I’m on the go.