SAS

Overall a good app but it would be really useful to allow Notification volume to changed based on time of day (or manually) Loud notifications are great for daytime but at night it would be great to be able to have a less intrusive one … otherwise the whole house gets woken up (which isn’t great for marital harmony!) At there moment there is no ability to adjust the volume of notifications… it would be a welcome addition.

I gave been using SAS for about 6 months as a SES volunteer and find it very good to use. During the recent weather event, August 2024, the app alerted hundreds of times and one day probably every minute when a new job was assigned. I was frustrating when searching for a job say from the previous day and a new job alerts. The app will refresh the page to the new job. So you then have to scroll back through the hundreds of jobs to search again. 2 possible enhancements. 1. Add a search by job number 2. Do not refresh the job page when a new job alert comes in.

The app has the potential to be great but unfortunately falls short in most areas, with most of the features feeling like they got started but never finished off properly. It seems like the developers searched through BART for all the great/user friendly features and then said ‘we won’t be using these’. Undoubtably the worst feature is the availability. It is tediously difficult to set, read and understand and then once you have invested the extraordinary amount of time for what should be a simple task, the only person that can see it is yourself. Why would I need to see my own availability, I already know it? The two biggest reasons for having a ‘S.A.S.’ Is for those without pagers and to know your brigades availability to make decisions around taking time off, predicting crewing availability and to see who will be attending each job. Unless you’re admin and prepared to constantly download a report as people update their availability, the feature is useless, except for the seeing who’s attending portion. The general layout and look is quite good but given that it’s a phone, you want to be able to click attending before driving so being able to do from the pager screen without clicking right into each job would be better. Also, iPhone needs to add the critical alerts feature.