ClickUp (old app)

I have tried hundreds of apps, programs, planners, etc to find something that worked for me on my day to day tasks. THIS IS MY DREAM PROGRAM! I now have all of my personal to dos set up for me and my husband on my workspace. He’s able to see tasks I assign to him and track his progress, and vise versa. Once I got my personal life organized, I decided to give it a try for work as well. It was perfect. I have all of my projects in their own space, with lists of things to do for each. Then I created a new list to just show my tasks for today. I created repetitive tasks like “send is usage report” to open a task every week. I log in first thing in the morning and my entire day is perfectly written out for me. I check them off as I go and I’m able to report to my team what got done and what’s in progress. Seriously could not feel more organized than I do right now. I do want the team to improve the mobile app still. It’s not as seamless as the desktop version. It’s difficult to scroll and read the lists, as well as creating lists and new tasks. I find myself writing things down on paper or my phones notepad when I’m not at my desktop, then adding that in once I can get to the computer.

Ah clickup. You have every feature under the sun including every one I need. But alas, clickup is enough of a pain to use that you’d think it was made by SAP or Oracle. You’ve tried to throw your UX out the window and replace it with clickup v2 but still it’s clunky, unpolished, and overwhelming with too many features especially on mobile. This is what happens when an engineering led company makes design an afterthought instead of leading with it and having design leadership at the top. As a Silicon Valley insider myself, I have seen this play out time and time again. For now it’s back to Asana for me. Hire some good designers and give them a voice then raise your prices! Would pay double your current price if you had all these features for my team AND they didn’t complain about bugs in the app all the time.

I love the desktop version of clickup and though there are some sticky spots, it’s much better than trello and other apps. It really is flexible enough with a robust set of features that at first it may seem overwhelming, but if you start simple and ignore the features you don’t need to start, it really is the best to form fit your personal work style. However, the mobile app leaves more to be desired and really can be frustrating. As a woman on the go, I really need to be able to jot down notes, reminders, etc. and not have user experience issues get in the way. I think there are likely some bugs the clickup team needs to work out to make it smooth and fully functional for users. For example, scroll interactions aren’t smooth and inhibit workflow. Today, I tried modifying a task name I created on the desktop app and it keeps saving missing end letters of words... it’s small things like this that aren’t enough to entirely put me off clickup, but do make it frustrating to use. Overall, hopeful the clickup team will invest significant resources into optimizing the mobile app in the very near future because of they could do that, they’d be leaps and bounds above asana, trello, and the others.