App Profile: Penske Truck Rental

Android / Games / Puzzles
Penske Truck Rental
Installs:
Rating:
3.73
Total Reviews:
59
Top Countries:
US
< $5k
/mo
9k
/mo
Reviews: What People Think About Penske Truck Rental
Docmoore
Rating: 3/5
3.6 Stars seems pretty high to me.
The app is good at retrieving the basics of my reservation, but doesn't allow me to complete certain processes on my own time (upload drivers license and proof of insurance) even though it is a built-in part of the app. When I choose to manage my reservation, it auto-fills my last reservation from months ago even though it easily finds my current reservation linked to my account name and email. Seems like that could be a little better implemented. Finally, there are instructions at the bottom of my reservation page stating I should call if I need to change my reservation, but it doesn't list a phone number.
Overall, the app is more functional than the Penske phone system and easier than using a web browser.
Penske problem
Rating: 1/5
We needed a high top to move a couch and 3 dogs 1 way from Tennessee to Texas. A box van wouldn’t suffice due to the dogs. I booked the van 2 months earlier through corporate, not the local guys in Knoxville. I called about a week before the pick up date and was assured that everything was good and the van would be there a day beforehand. Our party flew up from Texas to make the move. While she was on her way, Penske called and said the van wasn’t available but they could upgrade to a 16 foot van. (I couldn’t use that because of the dogs). As a last resort, we had to book a local u haul rental from u haul. She made the move. we had to fly to Texas and bring the van back. Due to this whole nightmare, we were out 500$ for a flight, fuel to return the van to TN and lost time from work. Local Penske’s response: Sorry, corporate doesn’t communicate well with local agencies. Moral of the story, if you book from corporate, verify locally. I won’t because I’ll NEVER call Penske again!
maxpwr1
Rating: 5/5
We rented a truck from U-Haul in West Allis, WI and left sunglasses after we locked and dropped off the keys after hours. Went came back and tried to pick them u the next day; the manager and two workers denied ever seeing them. You can tell the look that all of them were lying.
Rented trucks twice from Penske and experiences have been great!! In a few weeks, we will renting it again. No issues with them whatsoever. I also call 2-3 days in advance to make sure the truck is available.
About Penske Truck Rental
Simplify your move and stay connected during your personal truck rental. The Penske Truck Rental mobile app makes renting and moving easier.
With just a click or two, you can get a quote on rental moving trucks and cargo vans of all sizes. You can also reserve a rental truck or cargo van, find the nearest Penske Truck Rental location and more.
App features include:
° Location Finder - Find the closest, most convenient Penske locations quickly with our interactive map.
° Rental Truck Reservations - You can get a quote and complete your reservation right in the app. If you need to make changes to your reservation at any point, you can easily do so.
° How-to Videos - Need help connecting a tow dolly or car carrier to your rental truck? Our helpful how-to videos walk you through every step of the way.
° Loading Guides - Ensure you are properly loading your truck with our helpful tips and guides. Your safety is a priority to us.
° 24/7 Roadside Service - Our 24/7 Roadside Service team is a quick phone call or contact form away. The app will also keep you connected with real-time information about the status of your request.
Penske offers clean, well-maintained moving trucks of all sizes to best serve your needs. Visit us at pensketruckrental.com for more information.
By clicking on "Get," you consent to the Terms of Use and Privacy Policy including access to or storage of performance and usage device and app related data for analytic purposes by Penske Truck Rental or its third-party providers.
Contact Penske 1-844-847-9517
With just a click or two, you can get a quote on rental moving trucks and cargo vans of all sizes. You can also reserve a rental truck or cargo van, find the nearest Penske Truck Rental location and more.
App features include:
° Location Finder - Find the closest, most convenient Penske locations quickly with our interactive map.
° Rental Truck Reservations - You can get a quote and complete your reservation right in the app. If you need to make changes to your reservation at any point, you can easily do so.
° How-to Videos - Need help connecting a tow dolly or car carrier to your rental truck? Our helpful how-to videos walk you through every step of the way.
° Loading Guides - Ensure you are properly loading your truck with our helpful tips and guides. Your safety is a priority to us.
° 24/7 Roadside Service - Our 24/7 Roadside Service team is a quick phone call or contact form away. The app will also keep you connected with real-time information about the status of your request.
Penske offers clean, well-maintained moving trucks of all sizes to best serve your needs. Visit us at pensketruckrental.com for more information.
By clicking on "Get," you consent to the Terms of Use and Privacy Policy including access to or storage of performance and usage device and app related data for analytic purposes by Penske Truck Rental or its third-party providers.
Contact Penske 1-844-847-9517
File size: 60878848
Launched countries: US
Minimum OS version: 16.0
Release Date: 1657263600000
Published by Penske Truck Leasing Co. L.P
Website url: https://www.pensketruckrental.com/
Publisher country: US