SecurCommunity FCU

I like so many other others are having the same issue. I can’t login using the mobile app. I want to password reset and still get blocked. Only thing I haven’t done is gone to Google and just went to their website and tried to login without using the mobile app.. They need to fire whoever is running their IT because it definitely is not working and I have been with the Credit Union for over 30 years but I’m getting ready to move.

I’ve been locked out of my SCFCU App on my iphone after attempting to change my password. It accepted the newly created password but then wouldn’t open the app using either the new one or the old one. After 3 attempts it locked me out of the app. I went to the bank and they did a password reset and it won’t accept the temporary reset password they gave me either. After they tried about 5 times to reset it we both gave up. How am I supposed to manage my account now? Is this the beginning of the collapse of the SCFCU? If this isn’t fixed I’ll have no choice but to change banks. I’ve been with the SCFCU for over forty years. This is scary.

By looking at the setup of this page app. The Credit Union could have done better with this app. It looks fake and cheap. I noticed the moment I downloaded this app. First thing came to my mind was scam looking app. Credit union please present this better than what it’s looking like, so I can come back with my 5 stars?