App Profile: MemberSource CU

Basper-

Rating: 1/5

I just entered personal information to an app that doesn’t work and it’s nerve wrecking just don’t use it yet.

Jcutaia2009

Rating: 1/5

I don’t know what check Nazi is sitting there approving or disapproving mobile deposits, but it’s almost impossible to get it to go through the first time. They want to write on the check “for mobile deposit” even though you’ve already checked the box already printed on the check that say “check this box for mobile deposit.” Then, even when you do write the correct words on the check, you’ve got about a 50/50 shot of the check being accepted. You can even look at the photo of the check that’s submitted and see that there’s not an issue. This has been an issue for years and I really wish they’d fix it

LesleySquare

Rating: 1/5

For months now I have been unable to view transactions. Every time I click to view the transactions, it gives me a notification advising me there is a problem and to contact the bank. The bank then takes your information with the issue you are experiencing and sends it to the app developer. The app developer then does nothing because this issue has been ongoing for months now! I have given up on calling the bank as it’s nothing more than a carousel! The app should be a quicker way to access your account with ease but this is not the case. Fix the issues!