Telcoin

So I’ve been with telcoin before this wallet. I moved, OBVIOUSLY my address changed and I changed my cell phone number as well(I moved across the country) - i currently have access to both numbers. They want me to send a hostage type note of a selfie and my id - fine, confirm the new contact information fine. Send proof it’s my old number. Fine. Send profit bill it’s my new number.. it’s in a company name. I don’t have access to the bill - if I can send you a selfie saying change my west coast number to my east coast number - that should suffice. 2FA has worked with LITERALLY every other app- ie Chase, Schwab, etc. I get you got hacked in December 2024 but get it together

I don’t usually leave reviews, but I felt compelled to share my recent experience with the TelCoin app. I had an issue where I thought I had lost a transaction involving USDT tokens—something that can feel incredibly frustrating and even hopeless when dealing with crypto. I reached out to TelCoin’s customer support, not expecting much, but I was completely blown away by the level of professionalism, patience, and genuine care I received. From the moment I submitted my support request, the team was responsive and clear in their communication. They walked me through every step with kindness and clarity, never making me feel rushed or dismissed. What impressed me most was that they didn’t just point me to some FAQ or canned response—they actually took the time to investigate the issue thoroughly and ultimately helped me recover my “lost” USDT tokens. In a world where crypto support is often nonexistent or handled by bots, TelCoin stands out for doing it right. Their support team gave me peace of mind and reminded me that this company truly values its users. As for the app itself—smooth, reliable, and easy to use. Sending and receiving funds is straightforward, and I love that TelCoin continues to bridge the gap between traditional finance and blockchain in a meaningful way. This experience turned me into a long-term supporter of TelCoin. Highly recommend the app to anyone in the crypto space—especially if you value security, support, and a solid user experience.

I installed this application because my son is wanting to send me some crypto currency. I had a hard time getting thru the verification screens and had to do it like 6 times before I got to the screen where it was asking for more information. One of the items it was asking for is my SSN. To me that is one big red flag. There is no reason that this application would need a person’s SSN. The application ask for a picture ID like driver’s license which should be good enough proof to verify who I am. I did go ahead and enter it because my son had put trust in them. I hope later that I don’t regret it. I am really surprised that nobody else had raised that concern. I am also concern that this application has mostly 5 stars seeing that it has some issues; which makes me think that some of the reviews might be fake. I have not use it to transfer money or crypto currency yet so we will see how things go. For right now I am going to give them 3 stars and will update later if they are what the other 5 stars review say they are.