App Profile: Leak Defense System

Harvey0123

Rating: 3/5

There seems to be a system outage for last several hours. The app simply won’t open and I can’t access my account on web site. It would be nice to receive some sort of email or text notification that this is happening and when to expect resolution. This system is monitoring critical home infrastructure. It was expensive to purchase. We expect better.

1Texican

Rating: 4/5

Used this for over 5 years. App gets the job done, needs a few improvements to catch up. Product is DEFINITELY worth the premium price (expensive). I’ve tried them all…many homes. Tons of product hardware add-ons available to manage complex large homes. Insurance company Chubb requires it and agent told us Leak Defense is the best in the market (haha, Chubb even owns another brand but said it’s not as good.)

JIA4668

Rating: 3/5

This is a good app for controlling the Hydrosolutions Leak Defense system. The app permits one to remotely reset or turn on/off water to the house. However, It does not support Face ID. The app does not allow one to use long or complex passwords even though such passwords are acceptable when used in the website alternative to the app.