App Profile: LiveBarn

Android / Games / Puzzles

LiveBarn

Installs:

Rating:

2.79

Total Reviews:

399

Top Countries:

US, CA, SE

< $5k

/mo

10k

/mo

Reviews: What People Think About LiveBarn

Just me here reviewing

Rating: 3/5

Live tagging was a great feature to introduce… until it broke a couple months ago and hasn’t been fixed. The initial support response in late October was that they were aware of the issue and working on it. At that time it would only send you links to your first couple tags. Now it’s worse. You get none of your tags emailed to you and get a useless email with subject of “{{firstName}} {{lastName}} shared Highlights with you” and that’s it. A subsequent support request yielded an answer of “our development team pushed a fix to the iOS app last weekend” but the latest available app version in the App Store is 3 weeks old. Don’t bother trying to respond to these incorrect replies from support because they won’t follow up on subsequent comments or questions.

jaredjb512

Rating: 1/5

We signed up for the basic subscription to watch one of my son’s games. It was $23 and when we went to watch the camera was down. Come to find out it had been down for around 10 days. Since we literally signed out to watch one game, I requested a refund. Was met with Willingness to cancel my recurring subscription, but not refund the month we had paid for. We had planned on using this app for future leagues and games to watch the games that we will miss because they are too late in the night. I replied and reiterated that we purchased the subscription to watch one game. Asked for a refund again. Was met with “our policy is to not refund.” And it’s listed on our app/website. If you subscribe make sure the camera you need to access is up and running. Also, don’t expect a refund of something goes wrong. Once you pay you are committed for that month. Great way to keep the funds from short term subscribers that might request a refund after watching a game, but unfortunately might upset the people who are honestly having difficulties and could potentially be long-term subscribers.

ranger railroad

Rating: 1/5

Don’t believe it when a venue has a sign out saying they are a “Live Barn” venue. I signed up for the service to watch my daughter swim while away on a business trip and the meet was not streamed. I contacted customer service and they said to check with the venue and the venue told me to check with Live Barn. It was a two day meet so I was hopeful it would stream the next day but it didn’t. During my emails with Customer Service I told them this was the only reason I signed up for the service but they didn’t care and didn’t offer a refund. I thought my contact with this terrible company was over and then they charged my credit card again a month later for the service. I contacted Customer Service and they said I had not canceled properly the first time and they would not refund or prorate me any money and proceeded to send me pages and screenshots of legal agreements and terms. This is clearly not a company who prioritizes customers; their only goal is to get your credit card # so they can keep charging it regardless of whether you can use their service.

About LiveBarn

LiveBarn provides Live and On Demand Streaming of amateur and youth sporting events. LiveBarn streams from over 3,000 playing surfaces across the US & Canada, covering ice hockey, baseball, basketball, volleyball, soccer and lacrosse.

A LiveBarn monthly subscription is required to utilize the LiveBarn App. The LiveBarn App enables subscribers to watch unlimited Live & On Demand broadcasts from any installed location. The Venue Locator makes it easy to search and favorite your most frequently watched venues. Users can share, save and submit unlimited highlights via text, email or social media.

LiveBarn subscribers can easily navigate between different viewing options, choosing to watch via automated tracking or controlling the screen through the panoramic view. Coaches benefit from being able to use video to improve both individual and team performance. Parents and Grandparents can watch and stay connected to the action from anywhere. All users, including athletes, can quickly share, store and create memories, capturing all of their favorite highlights forever.

LiveBarn also has a dedicated customer support team ready to help users with all of their needs.

File size: 25300992

Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOEELVNIPYKHMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW

Minimum OS version: 13.0

Release Date: 1539271927000

Published by LiveBarn Inc.

Website url:

Publisher country:

App Profile: LiveBarn

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