Ting

I bought a house and through my homeowner’s insurance I signed up for Ting. Thought this would be perfect to have. I got it for free. A few weeks ago we had some strong storms and my lights flickered. Thought nothing of it bc it was a storm. Next day I was alerted through my Ting app, email and text about a fire hazard. I also had a few voicemails from them. I immediately called and the rep I worked with was Emily. Super awesome service. She monitored my homes electrical system. We did a walk through over the phone and tried to figure out the issue I had over a week or so. Turns out the power company from the transformer to my home electrical line was thin and when we have storms and Texas heat it would cause low voltage and arcing. I called the power company’s to have them to come check the lines. Sure enough 16 other residents on that transformer was also dealing with the same issue. They replace the lines and fixed the other issue to the meter box. Ting still monitored the house 24-72 house before clearing it from a fire hazard! They kept me informed everyday how things were going. This device is definitely worth it if I had to buy it. I 100% recommend it. Has many features and they also help to pay for issues that could cause a fire hazard. This gives me peace of mind.

we have had Ting for over a year now. When we first got it, they noticed we were having issues that ended up being intermittent problems with the main power coming from the transformer. They suggested we get an electric company to come out and verify the problem wasn’t with our service panel (breaker box). We did and that wasn’t the problem. I had to call our electric company a couple times and give them the information from the Ting service, but they finally got somebody out there to inspect the power lines and/or transformer, and there was some small issue with the main power that they fixed. we haven’t had any issues since! The people at Ting were great about giving me information to pass on to the electric company, and talking me through what to tell them. They were very patient and very helpful and they were the only reason that we knew something was wrong, and knew what steps to take to get it fixed. We were very thankful. they email me a weekly report to let me know if there’s been any outages in the Wi-Fi, electricity, or any other issues that have come up during the week. They also email me immediately if there is a power outage at our house or something else wrong. it’s a great service, And it’s actually free through our homeowners insurance.