App Profile: Guesty

GoodLifeRetreats.com

Rating: 4/5

The calendar alone makes this app better than Airbnb (which always freezes for me due to too many listings). I’m also ready enjoying the multiple auto-message features, which cut down my typing labor 4-5 hours a week and creates professional consistency that I’ve always wanted. They still need to add some features to achieve perfection but feels like they are getting better and better.

petersenk1

Rating: 1/5

As a business owner who is incredibly busy and on-the-go, I manage most of my reservations on my phone and this app is terrible for that. The limited functionality really hamstrings my ability to manage things and I find myself going into the Airbnb, VRBO, or other channel apps directly. Huge let-down. I’m often not by a computer and having to use the Guesty site on a cell phone is a painful experience. It’s not mobile optimized. Guesty, for the amount I’m paying monthly I am really not seeing a gain here. Most of my bookings still come from Airbnb but now I have to try and manage them in a very inconvenient way and paying to be inconvenienced. At this point I am counting down the months on my contract. Really unfortunate that you fail to place a priority on giving busy people a way to easily manage things on the go.

SybariteK

Rating: 3/5

The concept of this App is awesome but it’s not fully functional as yet. The App constantly crashes! And the check in and check out dates are one day off. I had this problem with them several months ago, brought it to their attention and it was fixed within 24 hours. This time it’s promised to be fixed within a week. If you manage several properties with Guesty, this can be a reallllly serious issue. Guess they don’t see it that way. Would be a fantastic app if it didn’t constantly crash and if the date keeping were accurate. There must be better software out there than this...