App Profile: InnoCaption: Call Captioning

Android / Games / Puzzles

InnoCaption: Call Captioning

Installs:

Rating:

4.68

Total Reviews:

6.17k

Top Countries:

< $5k

/mo

20k

/mo

Reviews: What People Think About InnoCaption: Call Captioning

Beeeeb brain

Rating: 5/5

I used to need someone else to make phone calls for me. I am hard of hearing and it is progressive. On my daughters birthday, five of us went out to a restaurant. I could not hear any the conversations. I could read lips but sentences and content were indecipherable. I was isolated the whole nite - smiling when everyone else was amd trying to nod when it seemed fitting. INNOCAPTION has amazingly opened the door to the hearing world! I used you avoid using the phone, and now I am so empowered that I enjoy even talking to Medicare! You can select a live operator or a technology driven computer program. InnoCaption has enabled me to read exactly what’s being said with 99% accuracy. No more asking my husband or family member to help me use the telephone. It’s not a welcome request to ask someone to call the DMV or your insurance company for you. Now I can do it myself with crystal clear accuracy. The I ocaption features were well thought out and leave you with more than a hearing person using the phone would. For example, you can retain a copy of a conversation. That helps you with recording old phone numbers, remembering dates and ID numbers, and remembering names. For anyone who struggles with hearing loss and subsequently using the phone, get this app. You will wonder how do you survived without it I give it 100+ percent satisfaction.

onetwobutnotthree

Rating: 5/5

I never leave reviews, but InnoCaption has been such a game changer for me, I felt compelled to do so. This is the third caption app I have tried and it has been so much better than the others. It gives you the option of using an individual to transcribe or automated assistance. The option of a human to transcribe is supposedly more accurate and the automated option is faster. I started using it with a human transcriber and then switched to the automated option. I found both to be accurate. The automated is very accurate and the only time I have any real problems is with numbers. It can get a bit confused with phone numbers and such but it is usually so fast and accurate that it is the only option I have ever used and was able to have a normal conversation without asking people to hold on while I waited for the captions. It is the first time in 20 years that I have not dreaded making a phone call. Also, the voice mail is so much easier than my last app. My last app required using a tree menu. Push 1 for this, 2 for that, etc. Transcribers have a hard time with those trees. InnoCaption lists the calls and you just pick the one you want to hear. No need to push a bunch of options trying to find the call you want. This has been a GREAT APP for me. I hope they keep it up. I would really hate to lose it.

Cajunland

Rating: 5/5

I started using Innocaption about a month before Hurricane Delta 75 mph winds split a cedar tree in half which continued to slowly lean towards my house and a busy street as well as knocked down several large limbs and branches from other trees. It became urgent to remove the cedar tree asap. With no electricity to use my CapTel home phone, the Innocaption app service was a lifesaver in being able to contact tree companies. Thankfully, the tree was removed 1 1/2 days later. Without Innocaption, I would have had to wait 3 days when I finally got power to use my phone!! It is now a few years later and now I’m using the Deskview on my computer as well. I needed help to get it installed. Susie and their engineers worked with me every step of the way until the problem on my computer was resolved. The FREEDOM the Innocaption app gives me, as I run around town when family, Medical appts, etc. call, helps me not worry that I will miss a call when I leave the house where I use my Captel phone which I love at home. If I have no electricity, I have access to my cell phone to make calls through Innocaption. When I was in the hospital for a month, I was able to continue to talk to family snd friends. So I encourage everyone to give Innocaption a try by signing in the app to see if it works as well for you as it has me!!

About InnoCaption: Call Captioning

Difficulty hearing phone calls? If your hearing loss makes understanding phone calls challenging, download the InnoCaption app for FREE, FAST, and ACCURATE real-time call captions. Our service is available at NO-COST to eligible users in the United States because we’re funded by the FCC's Telecommunications Relay Services (TRS) Fund.

**** New Update ****
• Improved Personalization – Customize your InnoCaption app to fit your accessibility needs
• Caption Alerts – The caption screen flashes when your call resumes after a long hold
• Enhanced Text-to-Speech – Respond to your calls with longer messages for clearer communication

Our call captioning technology lets you choose between live stenographers or best-in-class automated speech recognition (ASR) software. You can switch caption modes at any time – even during your call! Communicate with ease, knowing the speed and accuracy of our captioning service ensures you are able to keep up with your phone conversations.

Call captions using Automatic Speech Recognition (ASR) are available in multiple secondary languages like Spanish, Mandarin, Cantonese, Filipino, Vietnamese, and more.

INNOCAPTION FEATURES

Live Captioning for All of Your Phone Calls
• Choose between live stenographers or automated captions
• Available at NO-COST to individuals with hearing loss
• Caption your calls in other languages like Spanish, Chinese, Filipino, and more
• Make and caption 3-way calls
• See captions from your phone mirrored on a computer screen with DeskView - great for video conference calls!

Make & Receive Calls With Ease
• Make and receive calls using InnoCaption to transcribe all of your incoming and outgoing calls
• Keep your existing phone number with our patented One Number technology
• Use the app like your regular phone dialer - no need to make calls through a 711 relay

Speech to Text Call Transcripts
• InnoCaption transcribes your calls so you can easily view your conversations
• Access past call transcripts and fully captioned voicemail messages

Sync Contacts
• Easily sync contacts from your phone to the InnoCaption app
• Continue using your personal cell number by combining our caller ID and call forwarding features

911 Calls & Spam Filter for Secure Calling
• Built-in spam call filter blocks high risk calls and provides notices for potential spam calls
• Make 911 emergency calls with captions*

*911 service may be limited or unavailable in the event of network disruptions or degradation, service connection or internet failure, or other circumstances. For more information visit: www.innocaption.com/calling-911
Cellular data plan or Wi-Fi is required for usage.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.

For more information, visit us at https://www.innocaption.com
Please reach out to us at [email protected] for any assistance.

File size: 51320832

Launched countries: US

Minimum OS version: 13.0

Release Date: 1532420717000

Published by Mezmo Corporation

Website url: https://www.innocaption.com

Publisher country: US

App Profile: InnoCaption: Call Captioning

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