DC UNIVERSE INFINITE

I have been a part of this app since it first launched back in 2018, back when it wasn’t just a reading app, and continued over when it’s original content made the switch over to HBO MAX. I have greatly enjoyed the many different types of comics I have come across, but in the past few months I personally have been experiencing a particular issue with the app, which despite reassurances from the support team, has yet to be resolved. I want to preface everything by saying that this is still a worth wild app to have, but the issues that have continued to present themselves, and the seemingly inability of the support staff to correct it, does put a slight damper on the total experience. And while I know that these hard working men and women are doing there best, clearly there needs to be more done. (For those curious about the issues I am talking about, they are that the app, when used on an iPad Pro 13, is trapped on portrait view when on the app homepage, and is unable to flip over to landscape view unless you are actively reading an issue. Also the reading event pages, instead of going from the next issue in sequential order as shown by the reading guide, it goes to the next issue in the individual series. For example, Fear State the complete story starts off in an issue of Catwoman, then what’s supposed to be next according to the app is an issue of Harley Quinn. Instead it takes you to the next issue in Catwoman instead of following the reading order and showing you the HQ issue.)

There’s tons of room for improvement. Load times can be obnoxiously long. Not always, but often enough to be problematic. Sometimes consecutive pages can take near a minute to load. The browsing experience is good, but lags far behind the competing Marvel Unlimited app. Sorting by release date for the entire catalog would be great. It’s kind of there, but I find it’s often missing books I know are on the service. Sorting by a character and getting every book they’ve appeared in would be cool too. I know even Marvel doesn’t have this perfected on their app, and it’s a massive ask, but DCUI is even worse in this area. Also this may be a major or minor issue for you, but it doesn’t seem to have the support or care of it’s team like Marvel does. Just reading patch notes you can see how into the service (and the comics) the development team is. They call out and respond to issues the community brings up. This team just throws out that they “fixed bugs and stability issues,” yet rarely address the bigger issues the community has been asking about for years. Having said that this app is a must for comic book lovers, and perfect for those getting into comics. I’ve had the service since it launched and it’s the only subscription service I refuse to go without.

Huge DC fan. Been a sub since this app came out. But I have written the devs numerous times the past year and half. Telling them how I need to restart the app a few times before it will actually let u use it..they always say they know of the issue and will have it fixed shortly and stuff like that. Yet been almost 2 years now and numerous contacts with devs. 5 times have written them or gave a written comment. Also really would love to have the devs put all their content they have on the app. Does drive me batty that so many movies, series and animated stuff aren’t on here, yet have been out for years. Instead they put out some stuff for few months, take it off and put a few different old stuff on. Heck put it all on all the time like your competitor Marvel does.. Am glad they have given us a better selection to comics and made a lot of more ease of use to the consumer on finding the comics you want and have all the others of the same title easy to find. Rem. When they would put out a lot of comics. But they Weren’t complete at all, for instance a older comic may have a series of 56 in the set yet they would have only 30 on the app. So extremely happy they have gotten a lot better with the comics but still room for improvement. Still missing some issues In a series. All and all love DC so will continue to pay my sub hoping that they will give us a lot more content to watch and read then they do know and just keep it on at all times.