App Profile: KastleResident
Android / Games / Puzzles
KastleResident
Installs:
Rating:
1.51
Total Reviews:
82
Top Countries:
US, AU, IE
< $5k
/mo
< 5k
/mo
Reviews: What People Think About KastleResident
Breeze2401
Rating: 2/5
I was all excited to use this app at my community because its a pain having to pull out my key fob all the time to lock and unlock to door. And well the concept of this app was good but how do you create an app with an unlock feature but no lock feature. Mind boggling to me. And then I go to unlock the door to test it out and I am standing right in front of it and it wouldn’t work (lol)
Guess I better make sure I always have my key fob oh wait I will because you can’t use the app to lock the door. Oh and the remote feature doesn’t work. I have no doors associated with my account to look up. Excited down to a 3.
Elpadrinosurfer
Rating: 1/5
This app is absolutely trash, doors don’t open , it says I don’t have access to the doors. I went to my property management , they confirmed I obviously in fact DO have access. Deleted and redownloaded the app , now it won’t let me login and to contact the kastle customer service team. I sent them an email with my initial issues being unable to open the doors time stamped August 27th 4:56pm. GET IT FIXED AND GET IT RIGHT. Recently spoke to customer service August 28th 5:45am, lady was not helpful at all. Wasn’t able to address why I couldn’t login to the kastle resident app and suggested that I only had residential access meaning I couldn’t unlock any of the recreation doors. That is false. I was able to open all the doors no problem for maybe two weeks. She also stated I go to my property management and call them with all three of us on the line at the same time. Which I will do today August 28th. I will update after we all hop on the call together to resolve this issue.
Unhappy201821
Rating: 1/5
I don’t know why the property I live on chose to upgrade our entire system to this company when we were using fobs and Wi-Fi, which completely failed all the time. Regularly, the systems will shut down. They are garbage downloaded the app and was unsuccessful to get access as usual, and the moment I saw them saying that we were going to use this system by castle fully, I already knew we were doomed, again I don’t understand why the property will upgrade the entire system to this company when they are garbage downloaded the app and was unsuccessful to get access as usual. When I saw them saying we would fully use this system by the castle, I knew we were doomed. I don’t understand why they are still in business. Maybe because they’re the cheapest, property owners settle for them, but they have the worst service ever. They only got two good reviews out of all these reviews.
About KastleResident
KastleResident represents the latest advancement in resident amenity and engagement for multifamily communities. Built in harmony around the high frequency usage of a BLE mobile access control credential, cutting edge features like visitor registration and management, remote unlock, occupancy data, community notifications and maintenance service requests deliver new digital experiences for your residents in a single, powerful app.
MOBILE ACCESS
KastleResident delivers the most convenient way to access secured areas throughout your apartment community. With just a tap, residents can enter perimeter, common area, and even apartment entry doors without having to present a fob or card while meeting the strictest of security standards.
REMOTE UNLOCK
Say goodbye to the days of a stranded resident that forgot a fob or a visitor that is stuck outside of a locked door. Remotely unlock a door to virtually escort a visitor to your apartment or eliminate an after-hours emergency lockout simply by tapping an icon and authenticating your decision with TouchID or a personal PIN.
VISITOR MANAGEMENT (an option enabled by your property management)
You are now empowered to pre-register one-time, recurring, and always welcome “Friends & Family“- visitors easily and quickly through the KastleResident app. Just enter the name, a method of contact, and arrival and departure details to streamline the check-in process for your visitor(s).
OCCUPANCY DATA AND COMMUNITY ENGAGEMENT AMENITIES
What’s going on in your community? Take a glimpse at how busy the fitness center is or see if there are neighbors hanging out on the roof deck with data at your fingertips. Stay up-to-date with the latest in community notifications from the property team so that you never miss another social event or forget about a community maintenance schedule.
SERVICE REQUESTS
Is your kitchen sink dripping, ice maker on the fritz or is there a broken lawn sprinkler flooding the landscape plantings outside? Send a quick service request to property management and include a photo since a picture is worth a thousand words.
KastleResident is free to download for use at Kastle serviced communities, and it is administered by your property management team via the myKastle Multifamily portal.
System Requirements:
• Kastle Access Control Infrastructure – v6/Z-Bus doors
• Kastle Access Profiles
• iPhone 5S or later with Bluetooth enabled
• iOS 11.1 or higher
MOBILE ACCESS
KastleResident delivers the most convenient way to access secured areas throughout your apartment community. With just a tap, residents can enter perimeter, common area, and even apartment entry doors without having to present a fob or card while meeting the strictest of security standards.
REMOTE UNLOCK
Say goodbye to the days of a stranded resident that forgot a fob or a visitor that is stuck outside of a locked door. Remotely unlock a door to virtually escort a visitor to your apartment or eliminate an after-hours emergency lockout simply by tapping an icon and authenticating your decision with TouchID or a personal PIN.
VISITOR MANAGEMENT (an option enabled by your property management)
You are now empowered to pre-register one-time, recurring, and always welcome “Friends & Family“- visitors easily and quickly through the KastleResident app. Just enter the name, a method of contact, and arrival and departure details to streamline the check-in process for your visitor(s).
OCCUPANCY DATA AND COMMUNITY ENGAGEMENT AMENITIES
What’s going on in your community? Take a glimpse at how busy the fitness center is or see if there are neighbors hanging out on the roof deck with data at your fingertips. Stay up-to-date with the latest in community notifications from the property team so that you never miss another social event or forget about a community maintenance schedule.
SERVICE REQUESTS
Is your kitchen sink dripping, ice maker on the fritz or is there a broken lawn sprinkler flooding the landscape plantings outside? Send a quick service request to property management and include a photo since a picture is worth a thousand words.
KastleResident is free to download for use at Kastle serviced communities, and it is administered by your property management team via the myKastle Multifamily portal.
System Requirements:
• Kastle Access Control Infrastructure – v6/Z-Bus doors
• Kastle Access Profiles
• iPhone 5S or later with Bluetooth enabled
• iOS 11.1 or higher
File size: 321381376
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 12.0
Release Date: 1522312616000
Published by Kastle Systems
Website url:
Publisher country: US
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