Toyota Engage App

I was pretty excited to download the app, hoping that Toyota had decided to remove the dealer-only access. I was wrong. The other reviewers are correct. This IS NOT intended for the public. Even clicking on benign seeming categories, such as “SAFETY”, will take you to a login that requires Dealer level access (even though the login looks as though it will try to use your Toyota customer account to login). It feels pretty clear that they don’t want the consumer to become an ‘expert’ on the vehicle they purchased nor do they want potential consumers to have an at-your-fingertips place to easily compare different models when considering a Toyota as a vehicle. (After having spent several months on websites, clicking back and forth, looking at and comparing different vehicles to decide what exactly I wanted, before buying my vehicle, I truly would have appreciated what this app seems to offer.) All of the other *business* apps that Toyota has appear to be clearly marked as such; I’m unsure why they did not change the category and description of this app to reflect that it isn’t a consumer driven app.

It would be great to get information but it never works for me or any of my co workers. I’ve been using third party information.

The app itself is simple enough and has many features i like including full manuals to use. However actually using the app to start the vehicle remotely is largely hit and miss. Usually have to re load and log back in To use the feature. Making it way more complicated than simply using the key fob. It has saved me a few times where i have went to car without keys and was able to unlock without running back in to grab them. However i have recently discovered that unless i keep subscribing to this service my remote start will no longer work at all. Even though the key itself in no way uses the internet to remote start your car toyota requires you to pay a monthly subscription to this broken app to use this feature, which is a selling point to the vehicle. That is jot only wrong but unethical. I love toyota and their business model and am shocked they would stoop to such things. Don't plan on subscribing to this service even though it will eliminate a feature I've already paid for, not worth rewarded scrupulous behavior.