Beiwe2

I’ve been involved in a study but I haven’t been able to log in for months. With a previous update, the app suddenly told me I had the wrong password when I absolutely know it was correct. I copied and pasted it from a password keeper and the app still said it was wrong. Now when I try to log in, the app just shuts down and kicks me out. What is going on with this? I can’t participate in the study anymore.

After a recent update, my password would no longer work. Like others, I was certain I was entering the correct password. Now, the app quits when I try to enter any password. I am disappointed because the study that I was participating in is very important, but this app has too many bugs to make use feasible.

I’m supposed to contact study staff to reset my forgotten password, but there’s no contact info provided and nothing in my email that includes the word “Beiwe” or “Beiwe2.”