Indigo Neo

Downloaded the app two months ago to park while I was on business trip. It asked me to post the payment for the second month, which I did, but never approved any automatic payments. So imagine my surprise a month later when they charged my card $300 for a monthly parking. I sent a message on the 29th of March to cancel my payment and refund my money only to get a response two weeks later, that I should have sent them an email requesting cancellation. App itself does not allow you to delete card information or cancel subscription, you have to do it through email. Do not even try to reach their service support, spent hours to no success.

I was running late because I got held up behind some cars on the bridge. Got there about 10 minutes before my train left. Didn’t have time to mess with the kiosk in the parking lot. I had set up the app for use in the past. Paid for my parking on the train. Easy Peasey!

Just sometimes processing takes a while.