VirtualSIM by BNESIM

Have tried to setup this eSIM both in Canada and now New Zealand. Besides selling me data, the how-to instructions are hard to find, and when you find them they are not specific to my iPhone and are frustrating despite hours of work on my part. Uploading a photo of your passport and credit card feels like a pfishing scam. Despite that, still no service. Once I get it working and use up my paid for data, I will never use this eSIM company again. Just spent 30 minutes on auto-hold trying to speak to customer service. 😞

Great price for data while traveling to Europe. App is very functional and has all of the features you’d want. Only 4 stars because the user interface design is clunky but once you figure it out, things work smoothly.

I found this amazing at the beginning and bought it for a holiday trip to Singapur, Philippines, Indonesia and Thailand. It worked fantastic for the first half of my trip (the first 10 days). Suddenly, when l was in Indonesia, it stopped working and showing the sign “no service”. It let me completely uncommunicated in the middle of the trip. I was in Indonesia, without speking Indonesian, no access to google maps, not being able to call my driver and without allowing me to to any of the things l bought this for. In Singapore the sim card did not work either and l ended up buying another sim card in a 7eleven. Team Support? Non existent. They do answer the phone, reply emails after too many hours, but they do not solve the failure. I regret it stopped working before having even used half of the 1GB l bought.