Southwest Financial

I am very young, and I’ve been with SWF for a few years now through my old job at kroger. I am not very experienced with other banks other than the services and availability to get support. This union absolutely never fails to impress me; I rarely have to wait long in order to get in touch. Whenever there is a waitlist, they ALWAYS call me back, and more than once if I do miss a call. They are so interpersonal and from my experience, friendly. I love this union and I am not planning switching anytime. They are wonderful and cooperative. 5/5 stars.

I really like this back. All except one major flaw. When this wrong happen to your account they charge you $10 for a new card. That is so very wrong. I can see if you messed up yourself, but not if it wasn’t you. Other than that things are good at this back.

I have been a member of SWFCU for most of my adult life. At 66 years “young”, I love how the staff have always worked hard to make the experience easy, friendly and personal. I’ve known Jan since her first year and she is very compassionate and efficient about her service to the members. The e-banking had been a godsend for me. I will be a member until I pass this world. Merry Christmas everyone At SWFCU. And Thank You for all you do for us!