MySudo - Identity Protection

I am deeply disappointed with mySudo, particularly after spending an entire week troubleshooting a problem that ultimately led nowhere. My frustration stems from the lack of support I received and the inability to add backup payment methods due to unclear decision-making processes. The customer support team was ill-equipped to handle my concerns. Instead of providing helpful information, they often blamed financial institutions for issues that may not have even been their fault. This led to a frustrating experience where I felt like I wasn't getting the help I needed. The app's inability to add backup payment methods is a significant drawback. It's alarming that despite being accepted before, these features are still not available after all this time. The lack of transparency from the development team regarding when and if this feature will be implemented makes it challenging for users like myself to trust the app and its future development. It is unfortunate that mySudo has wasted a week of my valuable time. Instead of focusing on improving the overall user experience, they seem to be stuck in an endless cycle of blame and finger-pointing. I sincerely hope that mySudo takes the necessary steps to improve their customer support and app functionality, otherwise, it may be time to look for alternative solutions. Overall, I strongly advise potential users to consider other options until mySudo addresses these critical issues and proves they can adequately support their user base.

I have been using this app for years and it’s working flawlessly. I have no problems with it. It’s working like a charm. I am updating this review December 2024. I was first introduced to this app from Leo Laporte on his very popular podcast MacBreak weekly. He only recommends products that he thinks are great and he has tried himself, so I thought I would give this a go. I am very pleased with this product. First thing I want to say which is really cool is that the app doesn’t even need to be open and you’ll still get phone calls and text message notifications just like a normal cell phone carrier like AT&T Verizon, etc. The notifications have been working very reliably. I have been using it to make Sudo‘s for a new phone numbers for different accounts because I don’t wanna give out my personal cell phone number in case the company sells my phone number or my email address and then I’ll get spam so this will prevent that from happening. I have been receiving and making phone calls using it for text message and email and it’s been working flawlessly. I purchased the MySudo max so I could have unlimited Sudo etc. Also, you can customize the notifications within the app, and of course you could also customize notifications Even if the app is not open or if I force quit the app, I still can receive phone calls, email or text on my phone even if the app is not open or if the app is quit, which is fantastic. I am using this on my iPhone 16 pro max running iOS 18 and iPad mini 6 and new mini 7. 📱 This app is ⭐️⭐️⭐️⭐️⭐️

I love using this app for shopping, selling or any time I don’t want to hand out my personal details. However, with the latest “improvements” I can’t seem to mark email as read or delete emails. They don’t stay marked as read or deleted. Please fix. It’s so annoying not being able to see what my actual notifications are because I can’t update what I’ve seen. It’s so annoying that I may just remove the app, but I’m going to wait a bit longer until the next update to see if it improves as I absolutely use it to evade online marketing. Overall, the app has a nice design and in practice it seems to work well with most services. However, apps like Facebook, Instagram and a few others won’t accept the MySudo phone numbers. I don’t care about those services not being compatible with MySudo since those services infringe on privacy by just having them installed on a device. I’m not sure if there is a desktop version or web app available. I wish I could access MySudo email from a laptop or desktop machine when not near my phone.