Keycafe

I have tried to use this system when staying at a rental property four times now (so, picking keys up four times, dropping them off four times) and it has not worked on any of those occasions. It literally just does not work. Sometimes the system is off-line, sometimes the touchscreen just doesn’t respond, sometimes the codes don’t work, and so on. I’m a fairly tech savvy person and I don’t believe the error is on my end. Each time I have called support and spent 30-60 minutes being walked through various trouble shooting steps. I assume this would be a good system if it were reliable, but in my experience, it is not.

I think this is a great idea I’ve been using it for about a year now, the property manager sends me an alert that comes up on my app and I pick up the keys and drop them off. Sometimes it’s a little inconvenient as when you finish a job you wanna go straight home, but in the grand scheme of things it’s much easier than what it takes sometimes jumping through hoops to get keys because the lockbox is not allowed on property. I think this company is going to go far.

KeyCafe has made it so easy and convenient to give access to my cleaners and guests. Amazing for contactless key pickup and drop off service.