EO App

I thought I would try to charge while waiting at our local leisure centre, but after downloading the App, found it continually crashes just after registering, but crucially before my details are saved. The chargers have no other option for payment - I thought you had to provide a card payment option these days - so my time has been wasted

Confusing, outdated app platform. Can’t copy and paste card numbers as flat form segments numbers. Too many different apps public qr codes sun bleached or scratched off. Bad system in place and no card scanning or registration through email or social media… really Just want to plug in and pay won’t ever use ECO again waste of time and terribly frustrating…took me almost half an hour just to get it set up and needed phone support too…app is now freezing and it has charged me since the time it plugged in not since I registered and got it working…Company doesn’t care about its customers or their feedback…

My experience so far with this app is shocking to say the least. My partner cannot even use the app as it shuts down when trying to enter payment details. Reinstalled several times and reset password twice, NOW GIVEN UP. I have tried 2 chargers in St Sampson Guernsey and both don't work. Plugged in and wouldn’t charge at all because of app issue. Disconnected and got charged for 1 hour. Im going to buy myself a charger as this is the worst experience of purchasing my electric vehicle. They vehicle itself is fantastic.