App Profile: The Palmetto App
Android / Games / Puzzles
The Palmetto App
Installs:
Rating:
4.36
Total Reviews:
1.4k
Top Countries:
US, GB, CO
< $5k
/mo
< 5k
/mo
Reviews: What People Think About The Palmetto App
hersheybearsfan!
Rating: 2/5
When my system was installed, I was given the MySolarEdge app. This app is extraordinary compared to Palmetto. Now they’ve blocked access and will only let me use this app.
Just a few quick issues.
1. The graphs don’t have labels. It’s hard to tell what a bar chart means without context
2. There is no view of current generation. You only see totals by hour. With the other app, I can see exactly what is coming in at any time
3. No ability to refresh the usage without choosing a different day, then coming back to today.
This really isn’t a monitoring tool.
dm4399
Rating: 1/5
The worst thing that I’ve done was to get solar. Salesman scammed me, Palmetto returned half the money back. Salesman sold it to me showing a different price. Need service done and have sent numerous emails and texts. I’ll I get is a return email stating a ticket has been generated. I’ve ask them to call me, still waiting, I want this system checked, no response. I can produce old electric bills and compare to newer ones and I don’t I am not realizing any difference. Paid 45k for this system and between paying the loan on it and bills being astronomically high ( not talking about the current rates either, those are gonna blow me out of the water) I do not feel any savings. Biggest regret ever, paying more than before when I should be saving. Every other person I know boasts about having zero or close to zero electricity bills, I get laughed at. Mine before this increase (winter and summer) were $500 to over $700 a month. I do not live in a mansion either. This is crazy! Palmetto wants to ignore me they are gonna hear me now starting with this review
trimik1
Rating: 1/5
It costs a LOT to install the solar but Palmetto advised we’d be earning credits on our electric bill so we’d make out in the long run. Just the opposite especially when there’s a clause in the contract for Duke Energy which lets them that ALL the kWs left in your account at the end of May each year from your June bill.
This year my husband was sick and to get the help I needed we left our house in January, to go live at my daughters so I’d have help caring for him. He passed away and I wasn’t able to return home till July, 2022. I didn’t worry about my electric bill as I paid a minimum amount and with no use I figured I’d have a LARGE credit when I returned home. I didn’t!
Now looking back at my bills I noticed in April 2022 I had 1348 kWh, May 2022 another 995 kWs for a total of 2343 kWs credits, the June bill another 819 kWs for a total of 3162 kWs. But on the bill it shows “Reset”
Duke took all my credits back! I called them today and asked why. I was told “The guide lines for North Carolina takes All credit back on May 31st each year, and the company that installed my solar should have made sure I knew this.”
Palmetto didn’t make sure I knew this, they were to busy making their sales pitch to inform me of any set backs.
I’m on a fixed income and I feel like I was used by Palmetto and now Duke Energy twisted the knife.
About The Palmetto App
Take control of your energy with the Palmetto app. Monitor your solar system, track home energy usage, connect with expert support, and maximize your savings — all in one place. Whether you're a solar customer or just starting your clean energy journey, Palmetto makes it easy to understand and optimize your home's energy performance.
Key Features
REWARDS FOR SMARTER ENERGY USAGE
Now you can turn your everyday energy use into points you can redeem for discounts on home upgrades.
- Track your energy usage between bills
- Earn points for saving energy
- Redeem points for upgrades, from heat pumps to smart plugs and more
It’s not a game, but it sure feels like one.
Think of it as a personal energy coach for your home, always on, always on your side. Simple. Helpful. Rewarding the good choices you’re already making.
ENERGY INSIGHTS & DASHBOARD
Track your energy usage and solar production in real time. View daily, weekly, and monthly trends to ensure your system is running at peak efficiency.
PERSONALIZED SAVINGS TOOLS
Get recommendations tailored to your home that help you save even more, from system performance tips to smart energy upgrades.
WHOLE HOME ENERGY MANAGEMENT
See how your home uses energy beyond solar. Monitor consumption patterns and make data-driven decisions.
REFER & EARN
Love your solar setup? Invite friends to switch and earn cash rewards through the in-app referral program.
SUPPORT, WHENEVER YOU NEED IT
Reach Palmetto’s award-winning customer experience team with just one tap. Chat, email, or call directly from the app.
FAQs
Q: Who can use the Palmetto app?
A: Anyone can download and explore the app. Existing customers get access to additional features like system monitoring and referral tracking.
Q: How do I get started?
A: Just download the app and sign up. Palmetto customers will receive a welcome email with tips and login details.
Q: What happened to the old Home app?
A: This new version replaces it and offers improved features, performance, and support.
Clean energy, made simple.
Download the Palmetto app today and start powering your home with confidence.
Key Features
REWARDS FOR SMARTER ENERGY USAGE
Now you can turn your everyday energy use into points you can redeem for discounts on home upgrades.
- Track your energy usage between bills
- Earn points for saving energy
- Redeem points for upgrades, from heat pumps to smart plugs and more
It’s not a game, but it sure feels like one.
Think of it as a personal energy coach for your home, always on, always on your side. Simple. Helpful. Rewarding the good choices you’re already making.
ENERGY INSIGHTS & DASHBOARD
Track your energy usage and solar production in real time. View daily, weekly, and monthly trends to ensure your system is running at peak efficiency.
PERSONALIZED SAVINGS TOOLS
Get recommendations tailored to your home that help you save even more, from system performance tips to smart energy upgrades.
WHOLE HOME ENERGY MANAGEMENT
See how your home uses energy beyond solar. Monitor consumption patterns and make data-driven decisions.
REFER & EARN
Love your solar setup? Invite friends to switch and earn cash rewards through the in-app referral program.
SUPPORT, WHENEVER YOU NEED IT
Reach Palmetto’s award-winning customer experience team with just one tap. Chat, email, or call directly from the app.
FAQs
Q: Who can use the Palmetto app?
A: Anyone can download and explore the app. Existing customers get access to additional features like system monitoring and referral tracking.
Q: How do I get started?
A: Just download the app and sign up. Palmetto customers will receive a welcome email with tips and login details.
Q: What happened to the old Home app?
A: This new version replaces it and offers improved features, performance, and support.
Clean energy, made simple.
Download the Palmetto app today and start powering your home with confidence.
File size: 65968128
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 14.0
Release Date: 1486489870000
Published by Palmetto Solar, LLC
Website url: https://www.palmetto.com
Publisher country: US
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