HST Case Coordination

I’ve been using this app for over two years in our surgery center. When it works, it is a great tool to keep track of cases and patients as they make their way through admission, pre-op, OR, postop, and finally discharge. However, over the past two weeks the log on has changed, forcing me to log in through a web portal instead of just through the app. This takes more time and is inconvenient. This wouldn’t be such a big deal if the app didn’t crash all the time or log me out repeatedly throughout the day. But it does. In fact, I just logged in (for the fifth time today) and right after it logged me in, it immediately logged me back out. I hope that these bugs get worked out, it makes a very busy surgery day much harder to manage when the app is unstable.

Great tool but could use a much needed feature. I like to search for the day’s cases by a specific physician. If I filter under the physician option, the app populates the list of providers, but does not have a search option. That means I have to scroll through the extensive list to find the one provider I am looking for. It is a massive waste of time. Add it please.

Overall, you can view the upcoming schedule, filter by physician, and message other users. When our electricity went down recently, it was a great tool to have. Whenever we have complaints about something specific, I will say their support has been excellent. They even take into account our ideas for future additions to the app. Truly a customer-centric company, and why we continue partnering with them!