App Profile: Xcelerate for Drivers

Android / Games / Puzzles
Xcelerate for Drivers
Installs:
Rating:
4.65
Total Reviews:
44.26k
Top Countries:
US, CA, MX
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Xcelerate for Drivers
BHW62
Rating: 5/5
1. The touch/fingerprint log in feature never works on the app, I have to enter my paw every time.
2. I made an appointment through the desktop website for service, received an email from Element saying my appt was confirmed, also showed in the app. When I showed up at the scheduled times Firestone told me the appt was pending awaiting confirmation from Element and that instead of waiting an hour it would be 4-5.
This is not the first time I have been extremely disappointed with Elements level of customer service. When I called in to complain your CSR wasn’t even aware you could make an appt through the Element website without talking to a rep. Your communication during an issue is also always terrible.
45 calibur
Rating: 1/5
The app sends out notifications for maintenance prevention. To me that should make the service visit very easy as element is telling you what the car needs. In my past two service visits there has been long waits to get approvals to begin the work and also work that is listed on the notification not being approved. Trying to reach the maintenance team for element is also a problem. You can speak with a administration, but they liaison with the maintenance team. Bottom line, dealing with Element is difficult and frustrating.
JP1123OB
Rating: 2/5
Element as a whole has not been user friendly. No idea where the miles are listed for each fuel fill up on the app. Service when I’ve called has seldomly been a good experience. Often times it’s convoluted, calls are passed to someone else then to someone else. Nobody seems to know who has talked to who, wheels are spun, time wasted, had to get my own car rental because element couldn’t get me one. lol, they basically said to try again in a week when I was 5 hours from home. I just got my own in 5 minutes after waiting more than an hour for element to try and get me one. Called multiple times and received no useful information to then call back later to finally get someone who can help. Mkay (sp) seemed to be much easier to work with. Also, it has to be bad for me to take time to write a review. I have better things to do. Hope this helps.
About Xcelerate for Drivers
Drivers of Element's customers can complete fleet tasks quickly and conveniently with the Xcelerate for Drivers mobile app. Recognizing you have little time for the administrative tasks required to maintain your vehicle, Xcelerate for Drivers helps you easily complete a to-do list of vehicle-related tasks, find repair shops and gas stations, and access your service card for fuel and maintenance needs.
Highlights:
• Report your business and personal mileage and maintain logs of trips taken using your company vehicle each month.
• Quickly handle preventive maintenance for your vehicle by finding a local recommended service vendor.
• View your vehicle's registration renewal status and upload licensing prerequisites.
• Access your vehicle's service card for fuel and maintenance and request a replacement if it is lost or stolen.
• Find a nearby gas station for the best priced fuel to quickly refill your tank.
• Easily acknowledge and download your company's policy.
• Use Face ID to store your login information and quickly launch the app.
Note: While trip tracking, continued use of GPS can dramatically decrease battery life. Xcelerate for Drivers captures location updates even in the background mode.
Highlights:
• Report your business and personal mileage and maintain logs of trips taken using your company vehicle each month.
• Quickly handle preventive maintenance for your vehicle by finding a local recommended service vendor.
• View your vehicle's registration renewal status and upload licensing prerequisites.
• Access your vehicle's service card for fuel and maintenance and request a replacement if it is lost or stolen.
• Find a nearby gas station for the best priced fuel to quickly refill your tank.
• Easily acknowledge and download your company's policy.
• Use Face ID to store your login information and quickly launch the app.
Note: While trip tracking, continued use of GPS can dramatically decrease battery life. Xcelerate for Drivers captures location updates even in the background mode.
File size: 62755840
Launched countries: CAUS
Minimum OS version: 15.6
Release Date: 1472791608000
Published by Element Corporation
Website url: https://www.elementfleet.com.mx
Publisher country: