ESL Business Mobile Banking

This app is mostly fabulous, however the ‘back’ button logs me out instead of going back one page. Overall, I love this app and it functions as it should. Transferring money between accounts is easy and viewing all of my accounts in one place is fantastic.

I’ve had a few different banks for personal and business since I was a teenager (I’m 37 now). I don’t have bad credit I never have, Ive always paid my bills but other banks still screwed me over. ESL has been the only bank that hasn’t screwed me over. If there ever is a problem 99% of the time I can just do the online chat to have the problem fixed which they always do! Many business owners I know use other banks because they have deals where you get 2% back of the money you spend using their business credit card, they pay higher % on the money you keep in their accounts but I tried that with other banks and there’s always a problem! I’ve been using esl for my business for 3 years now and my personal account for 15 years. I used ESL for a personal loan some years back they were a few percent higher then this other bank I use to do business with but I gladly paid the extra few percent because I know I wouldn’t have any issues with ESL.

I don’t generally take the time to write these reviews, but the first question I asked when looking to set up the account was whether they offered mobile deposit. I have never completed a mobile deposit without the app failing. I have to restart my phone every-single-time. Sometimes twice if I’m depositing more then one check. I called to talk to someone about the problem and they told me they are no longer getting reports about this type of problem and that if I needed to I should just go into the bank to make my deposits. Needless to say it was exceptionally frustrating seeing as I was reporting a problem that has been a known problem in the past and is clearly not resolved and the whole point is to NOT have to drive to the bank to make these deposits.