PromptSmart Pro Remote Control

Completely embarrassed me in front of my client today. I was frazzled that Spanish didn’t work with the auto scroll so I had to download a remote in order to get through the prompt faster. This remote is completely broken, the latency is HORRIBLE. Like it’s embarrassingly bad. I used this on my old 8 year old iPad and thought maybe it was the iPad and then used another iPad that was like a year old and it was just as bad with latency. These people do not take their app seriously, it is a joke and a money pit. Avoid smart prompt and their whole ecosystem all together!

This app is straight garbage. If, and I mean IF it connects at all it’s so buggy and laggy that it’s useless when it does actually connect. I literally had it trying to connect to the associated iPad, which was literally 2 feet away, for 35 minutes. I know it was 35 minutes because I recorded an entire script, manually having to move the teleprompter screen on the iPad because this app never connect. At all. It saw the script. It saw the iPad but just sat there trying to connect. Hot garbage. I’m glad I tried the one month free trial before paying for this mess. Get yourself together.

I’m using an iPhone 13 Pro for the remote and a new iPad for the promptsmartpro. Both connected to same WIFI, same log in on both apps, and the remote refuses to even find the device at all. Tried reinstalling, making sure remote control is turned on, and a bunch of other troubleshooting methods. App just doesn’t work and I plan to get a refund.