App Profile: EZhire Car Rental | No Deposit

TreeTop1144

Rating: 5/5

As I stated, this has been a great and amazing experience for my wife and I. Ezhire was so quick to offer their services to me at an amazing price. Every time I needed something, they were there without hesitation. They offered a low rate deal, even when they had promotions, it was easy to apply for. The initial set up was SUPER quick and simple to do. Never waited for more than a few hours for a response if I needed anything. I most definitely recommend Ezhire to anyone whom want to experience a great experience! Thank you Ezhire!

Mortadalb

Rating: 1/5

This review is not about the app functionality and its bugs but rather about the company running its services behind this app. I have used their rental services twice and came to a conclusion that they are really bad despite trying to appear a legitimate mediator between you and car rental companies. They have twice given me a hard time to receive the car which I intended to rent but twice I ended up with a different car model and worst of all is the car being really excessively used and worn out. I thought that I skip the feelings about the car status being as such but things became fraudulent when they kept charging additional fees to my credit card long after I have returned the car without any accidents of any kind. They gave me different excuses on every time I contacted their support to inquire about the reasons for those additional charges and always got ambiguous and non clear responses. Be aware. Stay away from EZ-Hire and better be off with other car rental services companies that are better known and been there for very long time. Don’t be fooled for lower prices because they fraudulently charge you back unreasonable amounts for no proper reasons!!

Haya - AbuDhabi

Rating: 1/5

I had a horrible experience with EZ Hire. I rented a car from them, everything was fine. My bank suspected suspicious activities bcz it was my first time using the company so they blocked my card for safety. EZ Hire immediately sent an email to a recovery company to collect the car without even calling me to see what the issue was. Once I realized what happened I immediately changed my cc details and updated my payment information. 4 days later I was leaving work and car suddenly and literally stopped in the middle of the road. Mind you this was Sept in AbuDhabi in the scorching heat. I called the first time, they said they will deal with this urgently, second time, third time, fourth time…they told me they had disabled the car from their end due to a communication issue! And after two hrs of waiting in the heat they asked me to wait one more hour for recovery to come. At that point I left the car at the side of the road with the key inside. They are masters at collecting your money but a shear disaster case at providing services when they mistakenly disable your car for you. I would stear clear from this company as much as possible.