SafeNet MobilePASS+

Thank you for making this app very easy to use from the start! I have worked with a few authenticating apps, and this is by far one of the seamless and fast apps to work with appreciate it when it comes to being able to work from.

The authentication number comes up fine, the problem is the persistence of the number. I understand that the number refreshes every minute for security purposes. That’s fine. The problem is that the timer indicating when it will refresh is very small. The six digits are too much to memorize for me so during the time I memorize the first three digits and type them into the computer, the six digits sometimes cycle to the next one. Then I have to start over. Frustrating. It would be nice if the older set of six digits would still be displayed for another ten seconds while the new one comes up in the minute. The older number could be smaller to give a hint that it is nearly outdated

The app is easy and straightforward to use and push notifications make it a bit easier than having to enter the token each time when logging in. One thing I would like to see implemented in this app is allowing the use of the phone’s biometrics such as fingerprint or face unlock instead of having to enter the pin each time after approving the push notification or entering the token. It wild make it more convenient for the end user. Other Authenticator apps already do this.