App Profile: Symplr Workforce

tondalina

Rating: 2/5

Automatically advancing every punch from an In to an Out beyond the day of the missing punch causes every punch and therefore the calculated hours worked to cascade errors for every single punch for the rest of the pay period. 38 punch errors to be corrected for 1 missed Lunch Out on the first day. Also punches and punch errors from API payroll software are not reflected correctly in Workforce mobile. An employee checking from home cannot accurately tell if they have errors for timecard sign-off although sign-off is offered through the app. On the app. there is no option for ‘I do not agree with the hours shown’. If an employee has false errors, or is Not Sure due to the app and does not want to falsely agree, their only option is to Not sign off at all which has a Different set if HR consequences. :0/

jakenNC

Rating: 1/5

Not user friendly at all. Needs to be an option in my schedule to see only days scheduled. Currently on most weeks just looking at the calendar it appears I’m working 6-7 days a week, this is because the app shows any note, unavailability request, you name it as the same color or as the same value as a shift you are actually approved and scheduled to work. Very confusing, I split 12 hour day shifts and night shifts from time to time but all shifts show on calendar the same color, would be much better to have different shifts (that are already setup and existing in API) to show different colors. Also, unlike the online version of API you can’t see others schedule within your department so forget about seeing who’s on your shift or looking at possible co-workers to swap/trade shifts with, this app only shows your own data. I recommend NurseGrid even though you have to enter schedule manually, it’s much easier to use and you can add all of your colleagues as they and your unit/office/team create profiles.

nocnocnurse

Rating: 2/5

If you work night shift, 6p-6a for example, when you look at 'my calendar' it shows you working both days... we know we work through the night and into the next day. We don't want to know that. We want to know what day we need to show up to work. It completely takes away from the convenience of just glancing at the calendar to see which days you work... scheduled 3 days in a row, it shows up as 4... easy enough just ignore the last day. Scheduled 2 on, 1 off, 1 on and you have to actually open each one to figure out your schedule... if anything at least make it so we can configure the app and turn off the alert for the back half of our shift if we wanted to.