Awair Home - Breathe Easy

I would like to express my disappointment regarding the product lifecycle management of the Awair. While I initially appreciated the concept and found great satisfaction in using the product for a number of years, my experience took a sharp downturn when the company chose to discontinue all previous versions, leaving my once reliable device rendered obsolete. The abrupt decision to "sunset" all products, excluding the latest version, has raised concerns about the longevity and reliability of the company's offerings. As a consumer, I value consistency and continuity in the services and products I invest in. The uncertainty surrounding the potential discontinuation of any product at any given time creates a sense of unease, making it difficult for me to confidently commit to purchasing current or future products. I believe that a more transparent and customer-centric approach to product discontinuation is essential for maintaining trust and loyalty among consumers.

When I first heard of Awair they were in the crypto space with PlanetWatch…affording the opportunity to earn tokens to share air quality information. Recently it has come to my attention that AFTER THEY DOUBLED THE PRICE OF THEIR SENSORS, they demanded more money from PlanetWatch and PlanetWatch has said they won’t bend the knee and give in to awairs demands…so I’m out $1000 because the 4 sensors I have can no longer be licensed with planet watch. If I wanted air quality monitors only I sure wouldn’t have spent this kind of money on them…there are better for less on the market, the ONLY upside this company had was that their sensors were true money makers. Awair got greedy and now a lot of their customers are stuck with overpriced devices that aren’t anything special. I can’t stress enough that you should not support a company that has let both their current and future customers down with their corporate greed. Wasn’t literally doubling the price of your sensors enough of a gravy train? 🙄

The Awair device and app are fantastic. I’ve had it for a few weeks now and it’s helped me uncover that my bedroom CO2 levels were getting too high at night. I’ve been sleeping better since learning to leave the door open. Last night with the cold weather I broke out the humidifier and I discovered that my humidifier was spewing huge amounts of dust (pm) in the air and needed more thorough cleaning. The app made it easy to see the correlation between humidity and the PM increase. Thank you Awair team! It’s still early days in market for these kinds of home air sensors and I’m excited for what you do from here. One more thing, if anyone is shopping around ... I previously had tried Flow from PlumeLabs but the app and overall setup was too frustrating so I returned it. The Awair is much better user experience. Unless you really need a portable sensor like the Flow, stick with the Awair. It’s also not as big as it looks on the web site and it’s as stylish as you could imagine for an air sensor ;)