Infinity Kingdom

Read before spending $$ on this game!! **Absolute worst customer care** I’ve ever dealt with. I don’t know if I’m an isolated case, but I’ve spent hundreds of $$ on this game, and not in one go mind you. Due to the game mechanics, this was over a painstaking month as they limit certain purchases that reset daily, and that’s not even the part I’m frustrated with as I know that’s how these type of games operate. The issue, after all this I can’t even use the character I paid to unlock, likely due to a bug? Here’s the thing, I have no clue because for the last 3.5 weeks it’s been the same canned response from there customer care team: “The team is aware and they are doing their best to address it, and will let you know when all is good.” How hard is it to give a little transparency? How about “Sorry it looks like your bug is an isolated incident and won’t be fixed until x time period”. Something…anything to manage my expectations as to why I can’t use a character I paid for. Or how about reimbursing in-game resources to boost my other characters? Nope, completely alienated and ignored, just the same canned response over and over, no timeline, no information whatsoever. My patience has been exhausted and I feel compelled to write this up publicly. I hope no one else has to go through the same ****show I’ve had to go through.

Hate to give it 3 stars because it’s a fun game. First the good. The animation is beautiful and there are lots of different heroes. Unlike most of these types of games, you can still do research, heal troops and train troops while the corresponding buildings are upgrading. The cost and time for upgrades doesn’t double with each level as is typical with other games of this type. Gems (premium currency) are pretty abundant and easy to get without spending money. The stones to summon heroes also seem to be pretty easy to get. The campaign mode is pretty straightforward is pretty much done on autopilot and not really involved; which could fall into the meh category depending on your preference. Now the meh. Like most of these games, whales (big spenders), run the show. You don’t have to spend money to gain strength but to do it quickly you do. Also not sure yet but so far it looks like one of the more powerful heroes (Merlin) is locked behind a paywall. There are also 2 dragons that aren’t available until you raise your vip status to pretty high levels. Unlike other games like this, some of your troops die when fighting neutral enemies and not just when your hospital is full. The capacity of your hospital is pretty small too. The space in your warehouse, protected resource space, is also pretty small. Healing time for troops is pretty long for even low level troops and there is no help feature to aid in healing speed. So any prolonged battles will result in huge amounts of casualties and if you get raided by bully players, they can completely ruin you to the point where you might as well start over and hope you have better luck in another kingdom.

Let’s start by saying that I am NOT a gamer, and I previously made fun on by now-ex-bf because he played Lord’s Mobile. I downloaded it to see the hype and gave it a shot, and deleted shortly after. This game is magically beautiful and ADDICTING. Complex enough to really challenge you (it does take skill), but rewarding enough to keep you coming back. You do not *need* to pay to play, but there are a couple small purchases that significantly help. Now the graphics… INCREDIBLE. I am thoroughly impressed for a mobile game that’s free. Mind-blown really. It is extremely clean! The Immortals (which are the characters you basically collect and use to fight both computer enemies and other online players)- not only are they very intricately made, they are REAL PEOPLE with a mix of characters we all know from Mythology as well, rather than completely made up characters (this is what made me stick around before I was hooked). Cleopatra, Montezuma, Mulan, Robin Hood, etc. Also, THERE ARE FREAKIN DRAGONS!!!! Freakin awesome. Anyways, well done. Look forward to future updates.

Most of the negative reviews I’ve seen all pertain to people that are not in an alliance. This game is all about management of an alliance. If you are not in a good alliance with a strong leader, you might be frustrated. As far as the money goes, you really don’t have to spend any money. The only thing that I would highly recommend everybody spend money on is the one to get the extra builder which is one of the first packages you see and it only cost five dollars. I’m 50 years old and haven’t found a game that was worth wasting time on since clash of clans. I’ve downloaded several games and then quickly realized it was just going to be a monotonous task of collecting items. You have to do some routine collection and upgrades on this game but it is not overwhelming. But the interaction and strategy that is required to have a successful alliance is awesome. The game developers have an excellent support structure. They run a discord server with a ton of members and it’s really easy to get feedback. I’ve also messaged them through Facebook and they respond back very quickly. The game is not buggy at all. I highly recommend people get into this game since it is so new and it is already great. I can’t wait to see how they develop it further.