Infinity Kingdom

Read before spending $$ on this game!! **Absolute worst customer care** I’ve ever dealt with. I don’t know if I’m an isolated case, but I’ve spent hundreds of $$ on this game, and not in one go mind you. Due to the game mechanics, this was over a painstaking month as they limit certain purchases that reset daily, and that’s not even the part I’m frustrated with as I know that’s how these type of games operate. The issue, after all this I can’t even use the character I paid to unlock, likely due to a bug? Here’s the thing, I have no clue because for the last 3.5 weeks it’s been the same canned response from there customer care team: “The team is aware and they are doing their best to address it, and will let you know when all is good.” How hard is it to give a little transparency? How about “Sorry it looks like your bug is an isolated incident and won’t be fixed until x time period”. Something…anything to manage my expectations as to why I can’t use a character I paid for. Or how about reimbursing in-game resources to boost my other characters? Nope, completely alienated and ignored, just the same canned response over and over, no timeline, no information whatsoever. My patience has been exhausted and I feel compelled to write this up publicly. I hope no one else has to go through the same ****show I’ve had to go through.

Let’s start by saying that I am NOT a gamer, and I previously made fun on by now-ex-bf because he played Lord’s Mobile. I downloaded it to see the hype and gave it a shot, and deleted shortly after. This game is magically beautiful and ADDICTING. Complex enough to really challenge you (it does take skill), but rewarding enough to keep you coming back. You do not *need* to pay to play, but there are a couple small purchases that significantly help. Now the graphics… INCREDIBLE. I am thoroughly impressed for a mobile game that’s free. Mind-blown really. It is extremely clean! The Immortals (which are the characters you basically collect and use to fight both computer enemies and other online players)- not only are they very intricately made, they are REAL PEOPLE with a mix of characters we all know from Mythology as well, rather than completely made up characters (this is what made me stick around before I was hooked). Cleopatra, Montezuma, Mulan, Robin Hood, etc. Also, THERE ARE FREAKIN DRAGONS!!!! Freakin awesome. Anyways, well done. Look forward to future updates.

Most of the negative reviews I’ve seen all pertain to people that are not in an alliance. This game is all about management of an alliance. If you are not in a good alliance with a strong leader, you might be frustrated. As far as the money goes, you really don’t have to spend any money. The only thing that I would highly recommend everybody spend money on is the one to get the extra builder which is one of the first packages you see and it only cost five dollars. I’m 50 years old and haven’t found a game that was worth wasting time on since clash of clans. I’ve downloaded several games and then quickly realized it was just going to be a monotonous task of collecting items. You have to do some routine collection and upgrades on this game but it is not overwhelming. But the interaction and strategy that is required to have a successful alliance is awesome. The game developers have an excellent support structure. They run a discord server with a ton of members and it’s really easy to get feedback. I’ve also messaged them through Facebook and they respond back very quickly. The game is not buggy at all. I highly recommend people get into this game since it is so new and it is already great. I can’t wait to see how they develop it further.