HyreCar Driver - Gig Rentals

I discovered this app by Google search. I was at a downfall in my life after a car accident that happened. My car is now in the car repair shop to fix the damages and I needed a rental to help me with my everyday life such as work and getting my children to school so with that being said, I have to leave a review about who I rented a car from using the Hyre app. I’m from Carrollton Ga. Once I searched for a rental near by, I was recommended to several car on Hyre App. Sharnea B. Car stood out the most to me because first, it’s a gas saver. Second, I have never drove an up to date car in my life so I had to give it a chance for once and third, all the very cool technologies built in this car. My brother is who was maybe to take me to this rental. On the way there, his car broke down 20 minutes away. I called her and told her the situation and she came and brought me the rental car y’all and handed me the key once she arrived. She asked me was everything okay and did we get a tow and I replied yes. She is so great with communicating with me with information or anything that I needed to know while renting her car. She is quick to respond and very polite and understanding. I will always rent a car from her!! This is a great app to use due to the prices. I want to thank her a million times for everything she has done for me!! You’re the best 😁

It took two weeks to get into the car I got because the owners are all so flakey and many of the cars weren’t actually available or the owners don’t respond at all. The car was filthy and unsafe to drive but I didn’t have any other options considering how hard it was to get and kept it for a week. It was over $50 a day total even though the rate for the car was only $28. The car also had been banned from usage by Lyft but I was able to get them to reactivate it for me somehow. Lyft is ok with it I guess but it’s technically not allowed which HyreCar doesn’t address head on. Most of the cars I don’t think can be used for Uber it seemed and didn’t have inspection papers for Uber. I was also promised a $75 gift card for my first rental but I still haven’t received it yet although it said you have to contact support to request it. That’s the next issue, support is nonexistent in the app. The chat function on my iPhone 13 pro doesn’t work at all and messages just disappear into a blank screen. So there’s no way to get a hold of anyone. I did however receive several phone calls after I registered and before I tried to start renting but after I got the rental I haven’t been able to contact the company is weeks. Will update this review if the gift card is a scam. I probably wouldn’t do it again unless I really had to.

I’m not going to lie 6 months ago I would’ve given 1 star but after going through customer service and getting my problems resolved I love HyreCar. My only suggestion would be to find a high quality renter. I had a car renter lie and say I was late so I had to pay a whole extra day, that was very frustrating and I was reasonably upset especially since I had returned the car on time, filled up the tank and cleaned it before returning while also having my friend accompany me so I can get a ride back home. There is no rating for the car renters, they just mark them all as 5 stars. So we can’t really leave a review or see other customers experience you will have to go through trial and error. I hope HyreCar fix their returning process so that when customers return their car that can be tracked. Otherwise everything else is great customer service doesn’t take too long to pick up and gives accurate information about their processes, as long as your respectful and keep following up you will have your problem resolved pretty quickly as well. Payment is quick and easy. Very affordable.