Hard Rock Bet: Sportsbook

The casino is okay. The catalog of games could be better and I feel the way they are listed could be more appealing. The rewards boxes received every Thursday and what you receive depends on the tier you are. I believe the tiers change weekly so if you do not wager enough money you’ll be demoted basically. When k first joined they had a mystery wheel spin for anyone that deposited within the last 30 days. They did away with it but recently brought it back. I just want to say I think it is absolutely RIDICULOUS that there are prices of 2 or 4 spins and what’s almost always what it lands on. 2 freaking spins? Really? I just think it’s ridiculous as if the hard rock cannot afford to keep 5 spins as the lowest prize on the wheel. Esp for tier 3+ players. I was tier 5 for about a month but dropped down to 3 due to less wagering. Had to prioritize during the holidays. Anyway, that’ll forever remain a complaint of mine. Winning 2 freaking spins?! Not something id expect from a one of the top casinos. If I had one more complaint it would be that I don’t do much winning on the app. It’s nice to play when I want to switch things up but I have never had a big payout day on hard rock yet I have on almost every other site. Please just get rid of the 2-4 spins. It’s insulting tbh. Or change the wheel prizes to coincide with the players tier.

It’s been a hassle getting a legit Sports betting app in FL now we have a few and of all, Hard Rock is the worst. There is no injury policy in place for your picks at all in any sport, your player can suit up play one min and be injured guess what? You lose. The support is beyond trash, and I’ve also found that if you build up your parlays and you have one voided player in a same game parlay if all the other player go green they will void the whole same game parlay and reduce the payout. However if you have a voided player in the same situation but the another player loses in the parlay they will not void the whole parlay like they would if you’d win so hard rock is basically lose/lose in my opinion. Just a few things that makes this app trash. If you’re in FL Sleeper, PrizePicks, Underdog, and Betr are great alternatives hands down. All of these apps have policies in place to help you not rob you. Can’t wait til the other sports books like Fan Duel and Bet365 come to FL

I would give this app zero stars if I could. I got a new phone and logged into my account. Failed 1 login attempt next thing you know I can’t deposit money. I contacted support probably over 30 times for them to tell me it’s my bank or to use a different payment method. None of that was correct or worked. Now since then they deleted all my debit cards because I wanted to try re add them I can’t re add them now anymore registration fails. No venmo or pay pal work. I closed my account and tried to re open it to see if that worked now they won’t open my account backup. I tried to use my debit card on another account just to see if it worked and it worked perfectly fine. Pretty ironic even though the “top notch” support can resolve your issues quickly yet my card works on other accounts but there right its my bank, also that account they suspended right away after I deposited 10 bucks and did not refund that back when account was suspended. The bank almost for a second I thought I was being scammed. Even though I had to reassure them somehow someway they are the only legal book in Florida. If your in any other state use draft kings or fan duel this app will mess up your account and make you waist weeks trying to fix it. STAY AWAYYYY