GRT Jewellers

The payment process is too much hassle. Even government office service seems simpler if we compare their bureaucracy. I am so disappointed, first the payment was deduct, then after 1 day then ask my bank statement my credit card photo!! My money , my card, I paid in advance why you need my personal info? Not only this where it ends they ask for my ID. Suspicious. I immediately cancel the order. Don’t know either I will get my refund or not. All their on shop purchase scheme will influence you to go for online shopping so that you get in that trap here. If they inform all such steps earlier we would never fall in this trap. But that the business of this app.

When we initiate payment from oriana app, connection time out occurs and when we try after sometime, getting error message as another payment in process for whole day. Also collections are less compared to online.

There are lot of issues during payment for the scheme. It’s a revenue generating flow, have this properly tested by the QAs. Also, no proper Authentication during login/logout