GoPass

This app it great for convenience definitely and the layout of the app is great but the functionality however is terrible it always glitches many times it say my ride had checked me in me when it has not, many times when I’ve scheduled my ride the details do not pop up but it say my ride is booked so I just have to trust it’s the car when they say my name and it’s also causes me not to be able to see how many minutes I have good things they have the 2 min reminder feature. Also which I find is the most horrible is the customer service they don’t have much information on how or where to contact customer support I feel just like any other app they should at least have a chat bot. But other then them few things I love the app and service It is great help for the people who just need to get down the street where busses don’t run with no car, or to doctors appointments, and work this app has been very useful in my life but it could use a few improvements just as any other.

This is a very convenient way of having a monthly ticket. The ones before got erased and it was hard to prove to the transit authorities that they were still valid or if I forgot the date that I bought it then I would be riding without knowing when I should buy it again. I always had to keep the receipt but still that one could be lost or the Ink would fade and be hard to see the date or duration. But I do like this system. Only thing that is missing is that I would like to be able to print the ticket receipts in my printer at home. That way if my phone died I could still show the receipt to the train police. Because I’m concerned of not having it on one day and not being able to show my pass could get me a fine.

Now let me be frank, I hate Dart. In the last few years bus fares have gone up and up for no reason other than that the company wanted it to increase by 20% by 2020. They don’t realize that the people who ride the bus depend on them to get to work everyday, these prices are getting ridiculous! Right now it’s at 6.00 for a day pass for an adult, minimum wage is currently 7.25 an hour. And I think my biggest issue with it is that it’s the same old bus they’ve always had. Why are we paying for a premium service but instead getting basic? I digress however, because at least the app is easy to use as well as very user friendly.