Golden Plains Credit Union

I have been with Golden Plains for over 30 years now. I was scared when I learned I had a serious health condition that found me seeking medical care in a different state. I did not want to move to a new bank. Since this has happened the staff have been able to help me continuously throughout the years when my account has been stolen and with any other issues that arose! Thank you Golden Plains particularly Dorthy Meoder for being so wonderful.

Online banking is great as it’s easy to use, very accessible, and convenient. I would like to see things come out of my account as they are depleted. Such as bills I pay on bill pay. They are no electronic depletion notifications until the evening. Otherwise, I’m satisfied with the service of online banking through GPCU.

I’ve been trying for days to add a recipient on my GPCU app. I’ve called support and I get the same thing every time. I think the app is down or something because I KNOW I’m typing in the right information (especially after calling so much). Each person denys that the site is down. But why would three people on three different accounts have the same problem if it wasn’t down?