Gloo Messaging

Gloo is the best mass texting system thay I’ve used. I send 3 or 4 broadcasts per week, which I can do on the app. However, the app is super limited compared to what Gloo can do on my computer. It is actually super cool on a desktop, but all I can do on the app is send broadcasts (mass texts) and respond to messages. I can’t manage workflows (keywords). I can’t add contacts. Also, the notifications are a bit weird. Like, why can’t it just notify me of a message like a regular messaging app? And at the present moment I can’t even log into the app on my phone. I have to use it on the computer. Hence the title: Good system. Bad app.

Recent changes to the app have made it clunkier. I can no longer find information about those who are assigned to me. Thus I have no idea where they’re writing from, which makes it hard to connect them with local churches and other resources. It also says I haven’t responded to people even after I’ve responded to them.

Yall had a great app and service going that I have loved using, but since you’ve updated the app, it’s been awful. It keeps kicking me out. It doesn’t allow me the same length of message I’ve sent before for a single credit. After I send a message, the text I’ve sent stay in the box and so I have to delete it all before I can begin a new one. And again, it keeps logging me out and now allowing me back in. I’ve had to delete and redownload 3 times now. Please fix this or let me go back to the previous version. It really was excellent before.