GLOBE Observer

I’ve been using the app for cloud observations for about 2 months. It consistently works well and smoothly for the most part with easy to follow guidelines on making the observations. I am reducing the rating by 2 stars: 1 off for the cloud observation chart. I use an iPhone. When I try to open the chart, the cloud photos flash in their assigned boxes for an instant and then disappear. And 1 off for the fact that I tried to contact support twice about 2 issues and only got automated replies which were not helpful.

I just downloaded the app and the cloud ID chart isn’t loading properly. The images showing cloud types load for a fraction of a second and then disappear. I’m on an iPhone 6s with iOS 15.2. Thanks.

I learned to use this app so I could contribute to the data collected by citizen scientists during the 2017 eclipse. I continued to collect data for the entire summer and autumn with no problems. The UPSIDE was the reward of the current worldwide satellite map that I could view after I submitted my data. The eclipse was mind blowing to view from the satellite view but the devastating fire season was the most interesting thing. I posted many screenshots of these things to Facebook. I also was fascinated to follow typhoons and hurricanes, and I often knew about them before they were reported in the media. The problem came with the iPhone update I installed last winter. The camera portion of the data collection quit working correctly, also there was no way to submit a report from the ‘Pictures’ portion of the Globe Observer app. I have updated my iPhone and deleted and reinstalled the app a few times since and the app still does not work. I am looking forward to the Globe Observer app being updated so I can contribute again. But perhaps NASA does not need this info anymore. It was fun while it lasted.