Gemporia Jewellery Auctions

The previous version where the screen was stationary was fine. I now have to move an even smaller screen around multiple times to see merchandise specifics. If you know anything about Gemporia you know that it is an auction site, and auctions move fast. Therefore, it delays my ability to bid on an item causing me to miss out. Other bugs included in the “new upgrade” are when you are watching the gems channel and purchase something it defaults back to the main channel. I’ll stop there because I don’t even know how to explain the numerous bugs I’ve encountered just today. I am a huge Gemporia fan. So my negative review is strictly directed at the mobile app. I give the actual company 5+ ⭐️⭐️⭐️⭐️⭐️.

While I like the premise of this app, it comes with too many problems, especially when it has too be updated. Every time they try to update and improve this app it takes weeks sometimes to work out the bugs. While that is fine for the IT team, when you’re looking to see what items you have bought, in your “my jewelry” section and it has trouble downloading your items, this is very frustrating. Too many times I’ve had to delete the app and then reinstall it. Why is this necessary? Very frustrating

I love Gemporia! Great company, great people and fabulous jewelry! Unfortunately the app is not as great. First, I pay for wifi usage and would like an option to turn the video off on the iPad app. That aside I have had some other issues as well and many times have had to switch to the website for ease of use. It won't stop me from shopping but I would like to be able to use the app more.