FSB of Hegewisch

The app is mostly fine but I find it very lacking in its inability to use the app to deposit checks. Most other bank apps allow this. I have been told a few times over the years that they would submit my name to see if this feature can be added to my app. This feature is already available to certain people who work with the Bank. I would think it has been tested sufficiently by now to release to all of us.

If you close the app like every other app (swiping it away), you lock yourself out. I’ve had to reset my password dozens of times, and dozens of calls to customer service to grant me access. Logging completely out, and having to set up Face ID every time you log back in is a PITA. You also need to re-input everything if you want to use Zelle. I’m switching banks solely because the app is broken.

The requirement for password for every internal transfer is a headache. Would be much easier if fingerprint could be used.