First Foundation Bank Mobile

“Oops! something went wrong, A system error has occurred. Please try again later” When I login it says I have to answer security questions. The app is useless and I’ve not been able to login for maybe a year at this point. I have to use the website to do anything. It’s lame and I’ll probably ditch this bank entirely since they don’t take their tech/app seriously. Edit Here we go again, can’t login. It was actually working for a month or so, and now with the latest update it goes into a security question loop ending with cannot login. Update - it’s been years. I decided to download the app and try again. Same exact problem. It does not work still. 2025 update - same problem, cannot login.

I’ve had this app since 2012 and I’ve only had maybe 2 times that I found an error and I was able to have them fixed right away. I keep checking everyday for any possible fraudulent charges so the app allows me to go anywhere and still be able to check my accounts easily. The app is very user friendly! I would recommend this app!

I was able to log onto the app when it first launched in December 2021. However, when I try to log on now, after I click submit to allow them to verify my identity (ask me questions), a failure processing request notice keeps popping up. I’ve restarted my phone, deleted the app & re-downloaded it many times, and the issue continues to persist. I know that I am inputting the right password since I’m able to log on my laptop and mobile browsers (Chrome & Safari). Not sure if this is a bug that needs to be fixed but I would love to see the devs address this & I would be happy to change my review. Until then, the app is useless for me since it won’t let me access my account.