FidelityAgent ONE

PalmAgent ONE is a city- and county-specific closing cost app designed for real estate professionals, offering powerful tools to generate quick and professional buyer closing cost estimates and seller net sheets. It’s a must-have for agents looking to streamline calculations and impress clients with accurate, on-the-go insights. As the review states, it’s like having an “Escrow Officer in your pocket,” making it a secret weapon for professionals in the real estate industry.

I’ve used this app for a few years now. It’s a great app and offers tons of features & utility. Best app for these purposes guaranteed. However, every few months I receive a notification stating that “fees may have changed & to connect with your Fidelity rep” - you literally get locked out until the rep unlocks the app for you. Here is the kicker, no fees have changed and the purpose of the check in is not even to ensure that the escrow & title fees are properly set in the app. It’s literally just a lie to force you to connect with a rep. After a few times of this, I just started asking the reps “if I’m paying for the app, why do I keep getting locked out under false pretenses?” I’ve had one rep tell me, well our app is really only for agents that use Fidelity. I’ve had another rep answer the call and after I said that my app is locked out again, his follow up question was not “Let’s make sure the fees are correct for you.” His follow up question was “Which of our escrow officers are your favorite to work with?” It’s all around getting me to work with Fidelity for escrow services. I then posed the question, again “if I’m paying for the app, is me using Fidelity’s Escrow services also a prerequisite for using the app?” He of course said no, and then told me that the 9.99 is just for the social media portion of that app [Which btw is the least useful part of the app] I get the point behind it all, but the way it’s gone about I feel is incredibly deceptive & annoying. I’ve enjoyed working with Fidelity in the past but these tactics are below the belt. Be forthcoming & honest. If the app is only for agents that use Fidelity - SAY THAT. Until then, I’ll keep using Fidelity’s App & not the escrow services. Then every 6 months do the same song & dance with whatever rep they stick to my profile.

The most comprehensive Real Estate Closing Cost app in the industry. Packed full of powerful resources. Quickly calculate buyer estimates and seller net sheets to share via email, social media, text or print. Additional calculators available including 2-1 buy down, flip calculators, and many more. Premium feature offers infographics, filters and videos to share across our social platforms. Very user friendly. Must have app for real estate professionals.