EZ TAG Express

Using it on a rental. Tolls appeared in the app the next day. So far so good. Signing up on the phone is a bit of a hassle but it worked. I put my personal car in during setup and then changed it to the rental when I picked it up. Way cheaper than paying the convenience fees by the rental car company. Well, it worked great except I got charged on the I635 express road by the rental car company. That toll did not bill to the app so I got hit with a $10 convenience fee. 3 stars now.

This app is awesome was driving In Dallas went through two tolls trying to avoid them . Sometimes the tolls can sneak up on you when your in a rush lol. If your visiting the area make sure you download this app before hand load some money up and put license plate information a day before or call customer service , and they can help you set it up . Recommend it , it’s better then paying your car rental an extra fee or them mailing you and charging you extra .Glad I had a family member to suggest to call customer service would have never known about this app if the customer service rep never told me about it.

When you try to log in online, the website tells you to log in through the HCTRA app. When you try to go through the HCTRA app, it forces you to log in with the EZTag Express app. When you try to log in with the EZTag Express app, it doesn’t work - the app starts trying to enroll a prepaid vehicle. You can’t cancel out of that set up process. So basically, there is no way to see your account information. It’s just one big frustrating loop. Don’t bother calling - they don’t really care and can’t help you anyway except to reset your password, which is pointless when you can’t get past the login screen on any of these platforms. Sadly, the quality of the apps is matched only by the service you receive. If this were a competitive market, I would have ditched HCTRA EZTag long ago.